Currently taking virtual and in-person bookings for 2021. Have a question? Call Sarah on 0400 397 244

asked questions

Have a question about this award-winning Mental Health First Aid program? Check out our FAQ’s below or get in touch directly.


The nitty gritty details about our workplace Mental Health First Aid training.


What is Mental Health First Aider accreditation?

Participants in Mental Health First Aid training can have their skills recognised by MHFA Australia via their accreditation program. Accreditation lasts for 3 years at which time you can attend Refresher training to gain an additional 3 years of accreditation. This is particularly appealing for workplaces who want to recognise participants as Mental Health First Aiders, similar to Physical First Aiders, in their workplace. More information can be found on the MHFA Australia website:

Can we tailor MHFA training to our needs and workplace industry?

As an accredited course much of the course content must be delivered as per guidelines. This is important as the positive impact of MHFA training has been evaluated on the delivery of the full course (see more on these studies at, and to ensure all participants receive a quality, evidence based training experience, and have the required skills and knowledge to meet MHFAider accreditation. However there are a range of videos, case studies and activities which can be interchanged to suit the audience, which we can discuss with you.

Will all training participants be eligible to become a Mental Health First Aider?

MHFAider accreditation is available to participants in the 2 day Standard Mental Health First Aid course or blended learning equivalent and MHFA Refresher training (for exisiting MHFAiders wishing to renew their accreditation). Participants must attend the entire course to be eligible. Participants in the MHFA Engaging Leaders program are not eligible for MHFAider accreditation.

What requirements are there for a training room?

Most workplaces will provide a training room, but we can also organise a training room for you and include this in your quote.

We have access to a brilliant training space at our North Melbourne office, or we can seek venues in a location that suit you.

Training rooms provided by the workplace must have:
A screen or overhead projector for a powerpoint presentation, which can be connected to a laptop
Whiteboard or butchers paper

Prior to the training day, please provide the connection available from laptop to screen e.g. HDMI, so I can ensure I have the correct cord and connection available.

HumanR Training will provide:
Speaker for the viewing of videos
Whiteboard markers

A U-shape or boardroom room set-up is preferable, but not essential.

Can I book as an individual onto a training course?

At this stage, we are only taking full course bookings (a minimum of 8 and maximum of 22 participants). 

What is your cancellation policy?

Date changes/ cancellations by the workplace:
Date changes free of charge up to 7 days prior to the training date. Changes within 7 days incur a $250 change fee.
Cancellations within 14 days of training date incur a 50% cancellation fee of total invoice amount.
Cancellations within 7 days of training date incur a 100% cancellation fee of total invoiced amount.

Cancellations by HumanR Training:
Date changes would only occur in the case of an emergency or severe illness. In these scenarios we aim to provide as much notice as possible and the choice will be given to the workplace for us to either engage another facilitator to deliver the course (at no additional cost) or change the date.

What payment options are available?

Direct Deposit, Credit cards and PayPal.

your mhfa instructor

Sarah Morrison is a highly experienced HR professional with a background in organisational development and workplace well-being. She is an accredited MHFA facilitator and has worked for Mental Health First Aid Australia supporting workplaces to roll out MHFA training.

instructor feedback

What past participants of Sarah Morrison’s Mental Health First Aid training programs have to say.
“I believe this course is beneficial to all people as it makes them aware of what is happening to people around them and not to judge and criticise for something that may be affected (ie work) it makes people more aware that there are so many people going through this. Supervisors and managers should all be doing this course especially because l think they need to know what staff may be going through and how to approach it.”

“Sarah was an engaging facilitator that adapted real life events which gave a real understanding to the situation in discussion. Her knowledge and skills to present to a class was at an extremely high standard. She had the ability to revert the conversation to a new discussion with ease. Sarah is a great presenter in this field with her own previous knowledge and understanding gave her a warm and caring spin on her training, Fantastic job.”

create a safe and supportive workplace

 Book your employees into our impactful MHFA courses and workshops.